AI Onboarding Copilot
A RAG assistant over internal knowledge from Google Docs, Kaiten, and Yandex Wiki. 93.7% strict pass rate on 87 evaluation questions.
Key skills
- RAG
- Knowledge base design
- Google Docs
- Kaiten
- Prompt evaluation
Kirill Sidorenko
AI Automation & Implementation Lead
Profile
I implement automation and AI tools for business processes. My background includes 5+ years in project management, systems and business analysis, and technical customer support in MarTech. I lead AI tool launches from task discovery and requirements to team training and adoption measurement. Technical background: Python, SQL, REST API, and low-code platforms with LLM nodes.
Core competencies
AI & Automation
LLM integrations with Make/n8n, prompt design, OpenAI API, Claude API, Codex CLI, Gemini CLI
Low-code platforms
Make (Integromat), Zapier, Albato - complex multi-step scenarios, including AI nodes
Integrations & API
REST API, webhooks, JSON/XML, integration design, Postman, Swagger
Systems and business analysis
Requirements discovery, integration design, architecture diagrams, process maps, technical specs, risk assessment
Development
Python (Requests, Pandas), SQL, Git, GitHub Actions, VBA, Excel modeling
Implementation and project management
Project management, scope planning and control, stakeholder work, adoption management, team training
Data & Tools
Grafana, Jira, Confluence, Notion, Miro
Communication
C-level negotiations with CEOs, CMOs, and CPOs, technical consulting, training for non-technical specialists
Languages
Russian (Native), English (C1), Arabic (Fluent), French (A2)
Personal AI projects
I independently design and build end-to-end AI solutions to keep my hands-on practice current across LLMs, RAG, and automation.
AI Lead Qualification / CRM Automation
Python + FastAPI + DeepSeek API: inbound real estate leads from web, Telegram, and email, AI qualification in under 5 seconds with scoring, entity extraction, and next best action, then automatic amoCRM entry and a live Control Tower with WebSocket SLA monitoring.
Key skills
- Python
- FastAPI
- DeepSeek API
- amoCRM API
- Yandex DataLens
- PostgreSQL
- React
AI Support Triage
n8n + Claude API: automatic classification, prioritization, and routing for support requests in about 3 seconds. 92% accuracy.
Key skills
- n8n
- Claude API
- Support automation
- Intent classification
- Workflow orchestration
Vacancy Monitor
Python + Next.js + Claude Haiku/Opus: a monitoring pipeline for 70+ job sources, three-stage LLM scoring (triage -> candidate-to-job match -> job-to-candidate match), and an AI skills observatory. From roughly 3,000 listings per cycle to 5-10 genuinely relevant roles a day.
Key skills
- Python
- Next.js
- Claude API
- LLM pipeline
- SQLite
- Prompt engineering
Work experience
Mindbox
MarTech market leader (CDP & Loyalty)
Group Head, Customer Success
2023 - 2025
- Managed a 22-person unit: operating rhythm, development, and processes
- Led C-level communication with CEOs, CMOs, and CPOs of major clients on marketing automation strategy
- Split the department into specialized streams and introduced a proactive support model for SMB clients
- Built an enablement program: an original IT infrastructure course for non-technical specialists that shortened onboarding to 2 months
- Led the team that became the department benchmark for client retention and employee loyalty
Customer Success Manager / Solutions Specialist
2021 - 2023
Actual scope: Solution Engineer / lead implementation specialist
- Owned the full automation implementation cycle: discovery -> spec -> setup -> acceptance -> launch
- Supported API integrations: Postman debugging, log analysis, and data architecture consulting
- Built a Python Shopify Sync service that became the standard for 70% of international projects for 2.5 years
- Designed omnichannel loyalty architecture across web, app, and POS for the Vita pharmacy chain
- Delivered low-code automation for clients via Make, Zapier, and Albato
SberMarketing
Advertising group
Project Manager, internal products
2019 - 2021
- Built a geo-planning tool for advertising inventory that reduced media plan preparation from days to 2 hours
- Introduced a Notion-based CRM that made the sales process transparent
- Systematized the service catalog and formalized collaboration processes
RT (Arabic desk)
International media
Executive Producer / Technical Operations Manager
2014 - 2019
- Reduced operating costs by 40% through provider negotiations and contractor changes
- Coordinated cross-functional teams for daily planning and live broadcasts
Education
HSE University
Master's degree, Media Management
Lomonosov Moscow State University
Bachelor's degree, Asian and African Studies (Arabic)
Open to opportunities
I am looking for an AI Automation & Implementation Lead / AI Product Manager role and open to discussing collaboration.